Astellas Health Insurance Society

Astellas Health Insurance Society

Japanese
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Contact us

To have an Eligibility Verification Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.

To have an Eligibility Verification Certificate issued or reissued

Required
documents:
Health Insurance Eligibility Certificate (Re)issuance Application Form
Applies to:

Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons:

  • Lost Individual Number Card
  • In the process of renewing Individual Number Card
  • Individual Number Card electronic certificate has expired
  • Individual Number Card issued but not registered for use as a health insurance card
  • No Individual Number Card issued
  • Individual Number Card returned
  • Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card
  • Lost or damaged Eligibility Verification Certificate
Submit to:
  • For Astellas G members (those with insurance card codes 101, 120, or 121)

    …Astellas Pharma Inc. Human Resource Operations
    By post:
    2-5-1 Nihonbashi-Honcho, Chuo-ku, Tokyo 103-8411
    Astellas Pharma Inc. Human Resource Operations

  • For Amgen Inc. members (those with insurance card code 125)

    …Amgen Inc. Payroll and Social Insurance Outsourcing Partner (please check the company intranet)

  • For Eurofins Analytical Science Laboratories, Inc. members (those with insurance card code 201)
    …Eurofins Human Resources
  • For voluntarily and continuously insured members (insurance card code 180)
    …Astellas Health Insurance Society
Notes:  

To have the Notice of Eligibility Information reissued

Required
documents:
Health Insurance Eligibility Information Notice Reissuance Application Form
Applies to: Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Submit to:
  • For Astellas G members (those with insurance card codes 101, 120, or 121)

    …Astellas Pharma Inc. Human Resource Operations
    By post:
    2-5-1 Nihonbashi-Honcho, Chuo-ku, Tokyo 103-8411
    Astellas Pharma Inc. Human Resource Operations

  • For Amgen Inc. members (those with insurance card code 125)

    …Amgen Inc. Payroll and Social Insurance Outsourcing Partner (please check the company intranet)

  • For Eurofins Analytical Science Laboratories, Inc. members (those with insurance card code 201)
    …Eurofins Human Resources
  • For voluntarily and continuously insured members (insurance card code 180)
    …Astellas Health Insurance Society
Notes: The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)

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