When making an inquiry, you will need to provide your health insurance ｍember code / number.
* See here to check your health insurance ｍember code / number.
Insured persons and dependents who wish to have a Health Insurance Eligibility Certificate issued (reissued) for the following reasons:
Lost Individual Number Card
In the process of renewing Individual Number Card
Individual Number Card electronic certificate has expired
Individual Number Card issued but not registered for use as a health insurance card
No Individual Number Card issued
Individual Number Card returned
Support from a third party (e.g., caregiver) required to receive examinations and treatment with a My Number Card as a Health Insurance Certificate
Lost or damaged Health Insurance Eligibility Certificate
Submit to:
For Astellas G members (those with insurance card codes 101, 120, or 121)
…Astellas Pharma Inc. Human Resource Operations
By post:
2-5-1 Nihonbashi-Honcho, Chuo-ku, Tokyo 103-8411
Astellas Pharma Inc. Human Resource Operations
For Amgen Inc. members (those with insurance card code 125)
…Amgen Inc. Payroll and Social Insurance Outsourcing Partner (please check the company intranet)
For Eurofins Analytical Science Laboratories, Inc. members (those with insurance card code 201)
…Eurofins Human Resources
For voluntarily and continuously insured members (insurance card code 180)
…Astellas Health Insurance Society
To have the Notice of Eligibility Information reissued
Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Submit to:
For Astellas G members (those with insurance card codes 101, 120, or 121)
…Astellas Pharma Inc. Human Resource Operations
By post:
2-5-1 Nihonbashi-Honcho, Chuo-ku, Tokyo 103-8411
Astellas Pharma Inc. Human Resource Operations
For Amgen Inc. members (those with insurance card code 125)
…Amgen Inc. Payroll and Social Insurance Outsourcing Partner (please check the company intranet)
For Eurofins Analytical Science Laboratories, Inc. members (those with insurance card code 201)
…Eurofins Human Resources
For voluntarily and continuously insured members (insurance card code 180)
…Astellas Health Insurance Society
Notes:
The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)
